Billing and Administration
Invoices and service plan questions
How to raise a billing question or change a service plan through the portal.
Help center
- Open a ticket in the Billing and admin category with the invoice number and date.
- Describe the specific line item in question rather than attaching payment details.
- For plan changes, tell us the number of users and devices you expect over the next quarter.
Never send card numbers or bank details through a ticket, email, or chat.
Updated 2026-08-31