Check and start an iCloud backup
iPhone or iPad signed into your Apple Account
When to use this: Check and start an iCloud backup — use these initial checks when this matches your situation. On a work or school device, follow your organization's policies and stop if a setting is managed.
- Connect to reliable Wi-Fi.
- Open Settings, your name, iCloud, then iCloud Backup.
- Review the last successful backup time.
- Choose Back Up Now if available and remain connected until it completes.
- Check that the successful backup time has changed.
Check the result: A new successful backup time is visible.
Stop and get help when needed: If storage or another error blocks backup, resolve that before resetting or replacing the device. Never assume a failed backup protects your data.
Need hands-on help?: Request DefenderTech support for individualized investigation or changes. We will explain the scope and estimate and ask for authorization before paid work begins. Do not include passwords, recovery keys or verification codes in your request.
Official references: - Apple guidance: https://support.apple.com/en-gb/108366
Updated 2026-09-30