Recognize phishing and suspicious email

1. Hover the sender name to reveal the true address and check the domain character by character.
2. Be suspicious of urgency, payment changes, gift cards, or a request to keep something quiet.
3. Verify any banking or wire change by phone using a number you already have — never one in the email.
4. If you clicked or entered credentials, open a ticket immediately and change the password from a different device.

Report the message with a ticket rather than forwarding it around the office.

Updated 2026-08-31